Shipping policy

Shipping Policy – Rural Herbalist

At Rural Herbalist, we aim to get your order to you as quickly and safely as possible.

Processing & Dispatch

• All standard orders are packed and shipped within 2 working days of purchase.

• Orders are sent via tracked courier postage, so you can follow your parcel’s journey from us to you.

• Please ensure your delivery details are entered correctly at checkout, as we cannot be responsible for delays due to incorrect information.

Custom-Made Products

• Custom-made or specially prepared products may require additional processing time.

• Please allow up to 1 week for these items to be shipped. We will notify you if your order includes any custom products that may affect shipping time.

Delivery Times

• Once dispatched, delivery times may vary depending on your location and the courier service.

• Tracking information will be provided once your order has been sent.

Delays

While we strive to meet the timeframes above, unforeseen courier delays (e.g., weather events, rural deliveries, or holiday periods) may affect shipping times. We appreciate your understanding in these cases.